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Leung, Oshima and Mavroudi-Chocholi (2020a, November 02). Marketing beyond instincts. ANA - ESOMAR. Retrieved April 28, 2024, from
https://ana.esomar.org/documents/marketing-beyond-instincts
Hernández Laya and Bahamonde (2020a, October 19). Brands with purpose. ANA - ESOMAR. Retrieved April 28, 2024, from
https://ana.esomar.org/documents/brands-with-purpose
D'Abreu, Torres, DiGregorio and Baxendale (2020a, October 19). Monetising NPS to drive investments in CX. ANA - ESOMAR. Retrieved April 28, 2024, from
https://ana.esomar.org/documents/monetising-nps-to-drive-investments-in-cx
Bellucci, N. (2020a, October 19). Innovate or die! Or die innovating?. ANA - ESOMAR. Retrieved April 28, 2024, from
https://ana.esomar.org/documents/innovate-or-die-or-die-innovating-
Jalife and Gross (2020a, October 19). Inca Kola reconnection strategy . ANA - ESOMAR. Retrieved April 28, 2024, from
https://ana.esomar.org/documents/inca-kola-reconnection-strategy-
Suárez and Silva (2020a, October 19). Insights 24/7. ANA - ESOMAR. Retrieved April 28, 2024, from
https://ana.esomar.org/documents/insights-24-7
Marshall, Verhulst and Owens (2020a, September 15). Using narrative analytics to win customer trust. ANA - ESOMAR. Retrieved April 28, 2024, from
https://ana.esomar.org/documents/using-narrative-analytics-to-win-customer-trust-11583
Dell'Isola and Mayne (2020a, September 15). Post COVID-19: A brand blueprint for the future. ANA - ESOMAR. Retrieved April 28, 2024, from
https://ana.esomar.org/documents/post-covid-19-a-brand-blueprint-for-the-future
McCoy, G. (2020a, September 15). The consumer matrix: How to save the humans. ANA - ESOMAR. Retrieved April 28, 2024, from
https://ana.esomar.org/documents/the-consumer-matrix-how-to-save-the-humans-11593